01 / WORKFLOW SYSTEM

RepairFlow

A single trackable workflow for repair intake, case administration, status management, and document delivery.

Cloudflare Workers
Hono
D1
Workflow & status

RepairFlow case administration — Case status, contact details, and work progress in one administration view

Challenge: Fragmented information and opaque progress
Solution: One case workflow and document delivery
Evidence: Intake · status tracking · PDF / XLSX

01 / PROBLEM

Manual transfer loses context and makes handoff expensive.

When repair data is split across forms, messages, and spreadsheets, every case requires repeated organization. RepairFlow uses one case number as the tracking axis.

02 / SYSTEM

Every step is visible from intake to delivery.

01Intake
02Case creation
03Administration
04Documents

03 / DECISIONS

Turn each case into a trackable, handoff-ready workflow.

One case model

Public intake, staff-created cases, and clones share one structure for consistent operations.

Status and history

Case states and a timeline retain the context for contact, scheduling, and completion.

Related-case comparison

LINE identity, mobile number, and address help surface potentially related cases.

Document delivery

PDF repair sheets and XLSX case exports connect the system to daily operations.

04 / SCREENS

Real product screens

NEXT CASE

Inventory Insight

All work ↗